Shipping policy
Shipping Policy
Order Processing Time
All orders will be processed and shipped within 1–3 business days. Orders are shipped directly from China via international courier.
Estimated Delivery Time
Estimated delivery takes 15–20 business days. Please note international shipments may encounter uncontrollable delays caused by customs inspection, logistics congestion and other force majeure factors. We cannot guarantee an exact delivery date.
Refund & Payment Terms
Refund requests must be submitted before your order is shipped.
Once the package has been dispatched, we do NOT accept chargebacks. If you have any questions after shipment, please contact our customer service first for support.